SHIPPING

Orders are processed within 7 Days for pre-order.

For orders with personalisation, please allow an additional 3 business days for processing.

• TaiwanStandard delivery: 1–3 business days after dispatch
• InternationalStandard international delivery: 5–10 business days after dispatch, depending on destination

Shipping fees and estimated delivery times are calculated at checkout. Once your order ships, you will receive a confirmation email with tracking details.

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RETURN & EXCHANGE

We accept returns or exchanges within 14 days of delivery.

• Items must be unused and in original condition
• All original packaging must be included

Personalised items are final sale and cannot be returned or exchanged.

To initiate a return or exchange, please contact us before sending the item back. Return shipping costs are the responsibility of the customer unless the item is faulty.